Privacy policy

Last Updated: November 2, 2026

1. Introduction

At AVERAE, your privacy matters to us. We are committed to handling your personal information responsibly and transparently when you visit our website, browse our products, place an order, or contact our customer support team.

This Privacy Policy explains how AVERAE collects, uses, stores, and shares personal information when you visit or make a purchase from:

Website: https://www.averae.com

Throughout this policy, "we," "us," and "our" refer to AVERAE. "You" refers to visitors, customers, and other individuals who interact with our website.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

A. Information You Provide Directly

When you place an order, contact us, or interact with our store, you may provide:

Full name
Billing address
Shipping address
Email address
Phone number
Order details
Customer support communications
Other information you voluntarily provide

B. Order and Transaction Information

When you make a purchase, information related to your transaction may be collected, including:

Products purchased
Order number
Transaction date
Purchase amount
Payment status
Shipping and delivery information
Refund or return information

Payment card details are generally processed by the applicable payment provider. We do not intentionally store complete payment card numbers or security codes on our own systems.

C. Device and Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Time zone
Website activity
Pages viewed
Referring website or source
Cookie and similar tracking information

This information helps us understand how visitors use our website and maintain its functionality.

3. How We Use Your Information

We may use collected personal information for the following purposes:

Order Processing and Fulfillment

Process and manage customer orders.
Confirm purchases and send order notifications.
Arrange shipping and delivery.
Handle returns, refunds, and exchanges.
Provide order-related assistance.

Customer Support

Respond to questions and inquiries.
Resolve order-related issues.
Communicate important information about purchases.
Improve customer service.

Website Operations

Maintain and improve our website.
Understand customer browsing behavior.
Identify technical issues.
Improve product presentation and shopping functionality.

Marketing and Advertising

Where permitted by applicable law and your privacy preferences, we may use certain information to:

Send promotional emails.
Share product updates and announcements.
Measure advertising performance.
Understand marketing effectiveness.
Display relevant advertisements.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the email.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to improve website functionality and understand visitor interactions.

These technologies may be used to:

Remember shopping cart contents.
Maintain website functionality.
Understand website traffic.
Analyze customer interactions.
Measure advertising performance.
Support marketing activities.

Some cookies are necessary for the operation of our online store, while others may be used for analytics or advertising.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

You can manage cookie preferences through available website controls and your browser settings.

Disabling certain cookies may affect some website features.

5. How We Share Personal Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business and provide services.

These providers may include:

Shopify

Our online store is hosted on Shopify, which provides the e-commerce infrastructure used to operate our website and process customer orders.

Shopify may process personal information in accordance with its own privacy practices.

Payment Providers

Payment service providers process transactions and payment-related information to complete purchases and prevent unauthorized transactions.

Shipping and Fulfillment Providers

We may share relevant customer information, such as names, shipping addresses, and order details, with shipping or fulfillment providers to deliver purchased products.

Analytics and Advertising Services

We may use analytics and advertising services to understand website performance, measure campaigns, and improve our marketing activities.

These services may include Google Analytics, Google Ads, or other providers if enabled on our store.

Legal and Regulatory Authorities

We may disclose personal information when required by law, legal process, court order, or a valid governmental request.

We may also disclose information when reasonably necessary to protect our rights, customers, website, or business operations.

We do not sell personal information in exchange for monetary payment.

6. Google Services and Advertising

AVERAE may use Google services, including Google Analytics and Google Ads, to measure website activity and advertising performance.

Where enabled, these services may use cookies or similar technologies to collect information about interactions with our website.

Google may process information in accordance with its applicable privacy policies.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy

You can manage certain Google advertising preferences at:

https://myadcenter.google.com/

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and maintaining customer orders.
Providing customer support.
Managing returns and refunds.
Maintaining business and financial records.
Meeting legal and regulatory obligations.
Resolving disputes and enforcing agreements.

The applicable retention period may vary depending on the type of information and the reason it was collected.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Our website uses security technologies and services provided through our e-commerce infrastructure and applicable service providers.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

The right to know what personal information is collected.
The right to request access to personal information.
The right to request correction of inaccurate information.
The right to request deletion of eligible personal information.
The right to obtain a copy of certain personal information.
The right to opt out of certain targeted advertising or data-sharing activities.
The right not to receive discriminatory treatment for exercising applicable privacy rights.

These rights are subject to applicable legal exceptions and limitations.

California Residents

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Where applicable, these rights may include:

The right to know and access personal information.
The right to request deletion.
The right to correct inaccurate information.
The right to opt out of the sale or sharing of personal information.
The right to limit certain uses of sensitive personal information.
The right to non-discrimination for exercising privacy rights.

AVERAE does not sell personal information for monetary consideration.

If applicable advertising technologies constitute sharing under California law, you may have the right to opt out of that sharing.

Other US State Residents

Residents of other US states may have additional privacy rights under applicable state privacy laws.

We will respond to qualifying requests in accordance with applicable legal requirements.

10. How to Exercise Your Privacy Rights

To submit a privacy-related request, contact us using the information provided below.

Please include:

Your name.
The email address associated with your interaction with our store.
A description of your request.

We may need to verify your identity before processing certain requests.

We aim to respond within the timeframes required by applicable law.

11. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

12. International Data Transfers

Although AVERAE primarily serves customers in the United States, information may be processed or stored by Shopify and other service providers in countries outside your state or country of residence.

Where required, appropriate safeguards will be used for applicable international data transfers.

13. Third-Party Websites

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website operations, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about our privacy practices.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Business Name: AVERAE